Forest Homes-Cottage Hills Sewer Fund
Click Here for New Sewer Application
Print off application to bring or mail in or copy and paste application into
an email and email to the sewer office at firstname.lastname@example.org
Welcome to the neighborhood!
Areas of Cottage Hills from Stanley Road east to Cottage Hills Post Office, including Ray St and all of W. McArthur, on the south side of McArthur, and from Stanley Road to Cottage Ave up to 33 McArthur on the north side of McArthur, are located within Wood River Township and the sewer there is supplied by the Forest Homes-Cottage Hills Sewer System. In this area the water sewer and trash are 3 separate bills. Our office can supply you with an application to set up your sewer bill under your name and we ask that you please fill it out completely on both sides. You may either mail or drop off the application at our office, address listed above.
There is not a fee to set up the billing for sewer.
The monthly fee for residential sewer is $18.00 and is billed monthly.
The bills are back billed for the month that was used, ie: the bill sent out at the end of July and due the 15th of August is for the sewer usage of July. The due date is the 15th of the month or nearest business day after.
After the bill due date, a late fee of $1.80 is added to the bill.
Commercial bill rate is based on usage @$3.78 per 1,000 gallons used.
Payments can be made with Cash, Check or Charge/Debit using Discover, MasterCard or Visa; and can be paid in person at our office on business days from 8:30 AM-4:30 PM, most days someone is in the office at lunch you may want to call before coming at lunch to see if the office is open. No fee using debit or charge cards to make a payment.
PLEASE NOTE: You are responsible for your bill regardless of if you receive a Hard Copy of a bill by mail or not.
Unfortunately, the Bills can easily get lost in the mail.
Payment can also be sent in the mail with a check or dropped off after hours in our secure drop slot in our office door.
Payments can be processed over the phone by debit or charge, no fee for this service.
Direct debit payments withdrawn from a banking account can be set up, come by our office and get an application, a canceled check is needed for this application. These are withdrawn on the bill due date. No Fee added for this service.
Recurring payment can also be set up through Transaction Express and this can be set up over the phone with your debit card information. These payments are withdrawn on the 15th, or nearest date to that bill due date. No fee for this service.
Late notices are sent out on the day after the due date each month and will reflect a late fee addition of $1.80.
Bills not paid by the 20th of the month that are 3 months delinquent are sent a "2nd Notice" letter whereby the account holder has 10 days to come before a hearing officer designated by the township and either pay in full or state why the bill should be considered for a consistent monthly payment plan. The hearing officer will determine if the account is eligible for a payment plan.
No response to the "2nd Notice" automatically places the account onto the Water Disconnect list with your water provider and incurs the disconnect fee of $65.00 added to the balance. Water will not be restored until the entire amount of the original bill + the disconnect fee is PAID IN FULL.
Please keep our office up to date if there are any changes to the account information, like a new phone number, name change/tenant change or to set up payment arrangements any time.
Sewer Office within the Wood River Township Supervisor's Office
49 s 9th St
East Alton, IL 62024
Sewer Billing Management email@example.com