Palatine Township

721 South Quentin Road, Suite 101, Palatine, IL 60067
847-358-6700 | | (847) 358-2888

Transportation Department

TRANSPORTATION SERVICES

Senior And Disabled Resident Transportation

Bus Transport

We have four vehicles offering transportation. All vehicles are lift equipped to accommodate most mobility devices.

Service area:
Our paratransit and Pace Vanpool buses provide curb-to-curb service anywhere within the Palatine Township boundaries. In addition, all of our Township vehicles go to Arlington Heights, IL on Mondays and Tuesdays of each week for medical appointments only.

Cost:
For seniors 60 and over and/or the disabled, the cost is $2.50 for a one-way trip.

Registration:
All riders must be pre-registered. You can contact Palatine Township Monday through Friday from 8:30 AM until 4:00 PM, and on Saturday from 8:30 AM until 12 noon.

Bus Service Registration Form: Palatine Township and T.R.I.P.

Documentation Needed:
A completed application should be submitted with documentation of age or disability (social security award letter), driver’s license or state ID, or a photo ID and proof of residency (if ID is from out of Palatine Township).

You may either mail the completed form and documents to:

Palatine Township
Attn: Transportation Department
721 S. Quentin Rd, Ste 101
Palatine, IL 60067

or email to: Transportation@PalatineTownship-il.gov.


Reservations:
Reservations should be made three to fourteen working days in advance, during working hours (8:00 AM – 4:00 PM) Please let us know if you need the lift.

Hours:
Service is available 8:00 AM to 4:00 PM Monday through Friday (closed holidays and weekends).

PALATINE TOWNSHIP TRANSPORTATION BROCHURE – CLICK HERE!

PALATINE TOWNSHIP T.R.I.P. PROGRAM BROCHURE – CLICK HERE!

PALATINE TOWNSHIP T.R.I.P. PROGRAM INSTRUCTION SHEET – CLICK HERE!

You may contact the Transportation Department at Palatine Township, on Monday through Friday 8:30 AM to 4:00 PM.


Taxi Voucher Card

Residents registered for the senior and disabled bus service are also eligible for the Taxi Voucher Card.
The service area includes all of Palatine Township and the surrounding areas as long as the ride originates or ends in Palatine Township. Service is available 24-hours a day, 365 days per year, weekdays and weekends.

Please do not call Palatine Township for your taxi ride. You must call the taxi services directly.

Each card will be individualized with your name, client ID and your photo which will be taken at the Township.

The participating taxi services are:
303 Cab (847) 364-0303
American Taxi (847) 253-4411


Taxi Voucher card swipes are worth $4.00 off the metered taxi fare. Only one voucher card swipe is to be used per ride. You are allowed 10 voucher card swipes per month.

Your voucher card swipes do not carry over from the previous month. Your card will be automatically be reset at the beginning of each month to 10 voucher card swipes.

Helpful hints:


Tipping is at the expense and discretion of the rider. You cannot use your voucher card swipes for tips.
Remember, service is in great demand during rush hours and in bad weather. Make your plans accordingly.
If you have a change in plans, call the taxi service directly.


IMPORTANT INFORMATION

  • You must visit us at the Palatine Township office to obtain your voucher card.
  • Cards may only be used with approved taxi companies as set forth by Palatine Township.
  • 10 card swipes, each worth $4.00, will be auto loaded on your card at the beginning of each month.
  • After the card is swiped you are responsible for paying the balance of the fare and tips.
  • If your card is lost or stolen, you must immediately notify Palatine Township.
  • Replacement cards will be $5.00 each.